SCS Upholstery
"Completion of both inspection and repairs were done very quickly and overall I believe the service and repairs carried out by JM Upholstery are very satisfactory and we rarely have any comeback from our customers"

Gudula Merchandising Italia
"We have found Jeff Mascall of J.M. Upholstery a highly professional upholsterer who has greatly increased our ratio of satisfied customers"

Tom Holt
''Dear Staff, I have received my order (Tues) andwould like to thank you very much for your prompt and most efficient service. Your web site was excellent, which gave me the confidence to make the order on line. Once again many thanks''

Jim & Ann Doherty
Hello just to say ive got the cable and thank you for speedy delivery will do business with you again once again thank you

Dave Keogh
Hi. I received the part ordered yesterday and would like to thank you for your outstanding service. Regards, Dave Keogh.

Wade & Cynthia Wilson
Hi Jeff, I received my cables yesterday, I was so excited that I put them in right away. They were a breeze to put in and they work great. I have been waiting over a year for the company I bought the sectional from to order them for me and then for them to tell me they can't get them in. So again I can't thank you enough for all your time and effort you spent on helping me figure out what type of cables I needed. I do look forward to doing business with you in the future. Sincerely Wade & Cynthia Wilson


Thank you for your advice re part no. jm52. i recieved the said part yesterday, and as you said it was the correct part. therefore please accept my thanks for your advice and excellent service.

Mr Andrews from Harlow Essex
"My dog damaged our leather chair only three weeks old I was very impressed with the repair and the new leather part you made we thought the chair would need dumping very good service would recommend your company thanks"

Mrs Gibson Leatherhead Surrey
"Very quick and professional service to my worn leather, now looks like new"

Mr Smith Basildon Essex
"My recliner chair had a broken cable J.M. Upholstery came round a fixed with new part, very impressed with the service"

Mrs Hudson Essex
"My friend recommended J.M. Upholstery to me and the cushions you made I was very satisfied with"

Tony Poole
"Just a quick line to say thanks for the speedy response to my broken recliner cable, I sent it to you Friday , you got it Saturday and phoned me, despatched new cable which arrived Monday, I fitted it Monday night, Excellent service, with the right cable, and no hassle, Definitely use you again"

Sheila, virginia, USA
"It just arrived! Perfect!!! Recliner working like a charm! Thanks, you just saved me having to either keep a non-reclining recliner or buy a new one! Really thrilled I found you! Thanks again!"

Audrey Taylor
Received part and it is a perfect fit. Thank you for prompt delivery. I am still waiting for the local store to get back to me from 5 weeks ago and a reminder last week. Its amazing it is more efficient to deal with a company in London than 10 minutes down the road! Audrey Taylor Wagga Wagga NSW Australia

Leroy Hamilton USA
Thank you for your excellent service. The recliner handle I ordered arrived seven days after I mailed the check. The part fits perfectly. I am extremely satisfied.
Silver Spring, Maryland USA

Dave Cross
Good afternoon Jeff
Received my goods about an hour ago......and it's fitted and working again. I must compliment you on your exceptional service, to have the goods here in less than 24 hours at this time of year is amazing. No wonder you have such glowing testimonials on your website...please feel free to add mine.
Best Regards and a Happy and Prosperous New Year. Dave Cross

Terry Robbins
Hi Jeff, Thanks for the handle which arrived promptly this morning. Five minutes and I was reclining in a recliner which hasn't reclined for years. I'm really glad I found you, Many thanks Terry Robbins.

Chris Palmer

Just wanted to let you know that the cables arrived today, I have just fitted them and they work like a charm. Would like to just say thank you for all of your help and advice, it has been an absolute pleasure doing business with you. If I have problems with the other release cables then I know who I shall turn to straight away. Kind Regards Many Thanks Chris Palmer.

Jean Hall
Morning Jeff - Many thanks another satisfied customer. The handset works a treat and you have made an old man very happy it was great seeing him smile again. Many thanks once again regards Jean Hall

Mrs A Lambourne
HI, just wanted to say what a fantastic service you provide , ordered yesterday received today, used the web page to fix the chair. I don't know who I dealt with yesterday but he was so helpful I will recommend you to all, so thanks you so much. Mrs A Lambourne.

Angela Austin
Hi there, Just wanted to say thank you for the best service and turn around that I have ever experienced. Ordered on Saturday, delivered on Monday, fitted by Monday lunchtime and a free handle for the other chair.
Brilliant - you have just saved me a fortune. Cheers.

Frank Traynor

Hi Jeff, This email is to confirm that I received the replacement handles for my recliner chairs and I have fitted them in accordance with your web based instructions. They work perfectly and I am delighted with the results. I would like to thank you most sincerely for your help, and confirm that you have another very satisfied customer on your books ! Many thanks.

Steve Hendy

Just a quick note to say thanks for your prompt and efficient service chair works like a dream again. (I can now have a relaxing snooze i my favourite chair). Once again thanks.

Paul Dodd

I would just like to say a big thank you. to your company for such a quick delivery to me as a lot of companies do not deliver to us in the channel islands, once again THANK YOU.

Mark and Judith

Just a quick email to thank you for identifying the correct mechanism from the photo and sending so promptly. We have fitted this and the sofa is now reclining again! Will probably be back in touch when the other side of the sofa goes!! Such a relief to find your website as the shop I purchased the sofa from said they would come to repair this but after 4 phone calls I gave up on them!!


Despite the fact that I am at the top edge of Scotland handset arrived this morning and successfully works all functions on the chair - my wife is delighted! It is indeed a breathe of fresh air to come across the excellent help and most efficient service you have provided. I would have no hesitation whatsoever in recommending you to others.
Many thanks and kind regards Brian.


Hi the brake came this morning & i fitted it straight away - unbelievably fast delivery considering i ordered it around this time yesterday!! I had to call the mobile number on the front page of your website for some advice on the cable and the guy was great, really helpful.
My mother relies on the chair rest and is so much more comfortable now it's fixed. Congratulations on having great service and product.
Kind Regards Jon


just to let you know - I received the part today and installed it works a treat !! was very surprised it turned up so quickly.


Wanted to say what great service and help i received from Jeff. DfS could not offer any advice on replacement motor (original is not made any more) but Jeff found a compatable motor which works.

Barbara (Ferguson)
Hi Jeff, I placed an order for 2 JM07 cables with you on Friday afternoon, and they arrived first thing on Saturday morning! Very impressive service from your company - thank you very much. My son fitted them for us yesterday and they are just perfect! We can recline in comfort again! Many thanks.

Barrie Rees

Dear Mr Mascall
Just a few lines to show my appreciation on dealing with my order in a swift and professional manner, parcel came on Saturday all fitted for afternoon sport.

I will certainly recommend your company to all my friends and colleagues, once again thank you very much for the Service you provided. Kind Regards.

Dennis Bateman

Thank you for your replying to my query. I recognised the transformer I needed & I ordered it from your company and it arrived very quickly & I am extremely pleased with the part and also the service I have received from your Company
Thank you